Exchange Webmail 2010: Can not open Advanced options
In this case, the ECP folder in IIS 7.0 was corrupt. After finding bits and pieces on the internet, I combined a few to form this solution which solved our problem.
1. Remove existing ECP
- This can be done via command line but I kept getting the following error:
The operation couldn't be performed because object 'EXCHANGE\ecp (default Web site' couldn't be found on 'DC1.xxx.com'.
- This should be looking to the Exchange server, not the domain controller for this information.
- Go here: http://www.microsoft.com/en-us/download/confirmation.aspx?id=17275, download and install IIS 6.0 Resource Kit Tools. This is fully compatible with IIS 7.0.
- Run Metabase Explorer
- Navigate to LM – W3SVC – 1 -Root
- Delete the ECP key and sub keys.
2. Recreate ECP
- Using EMS (Exchange Management Shell) run the following:
New-EcpVirtualDirectory -externalurl "https://mail.xxx.com" -internalurl "https://internalexchangednsname/ecp" -Server "exchangeservername.domain.local"
Reopen webmail and you should be able to get to your advanced options.
